The DoD has four tiers of Corrective Action Requests, each depending on the nature of the non-compliance:
Ordered for non-compliance that is not perceived to be systemic, significant, or recurrent and can be corrected immediately with no further corrective action is required.
Issued when non-compliance with the contract cannot be resolved immediately and are provided at the supplier management level responsible for taking corrective measures where the non-compliance with the agreement cannot be corrected.
Issued to the supplier’s management to draw attention to the significant non-compliance of the contract and contract solutions such as reductions in payments or denial of business management systems may be involved.
Provided to the top management of the supplier when Level 3 has been unsuccessful and may be combined with contractual remedies to include suspension of progress payments, suspension of product acceptance activities. Can also be issued if the contractual non-compliance is severe enough to justify contractual remedies.