Corrective Action Request

dasg will assist your company in the development and implementation of plans and procedures to eliminate problems cited in the Defense Contract Management Agency (DCMA) Corrective Action Requests (CARS).

What is a Corrective Action Request (CAR)?

A Corrective Action Request (CAR) is a formal notice from the Supplier Quality Control (SQM), often provided during an audit of the business system, requesting the removal of an item, product, process, or non-compliance to create a remedy. Corrective Action Requests demand that the cause of non-compliance of a product, process, or service be removed to prevent recurrence and is usually decided during quality assurance activities. Such non-compliances are handled by corrective action.

dasg can assist in the development & implementation of plans & procedures to eliminate problems cited in the Defense Contract Management Agency (DCMA) Corrective Action Requests (CARS).

 

Levels of Corrective Action Requests

The DoD has four tiers of Corrective Action Requests, each depending on the nature of the non-compliance:

Level 1

Ordered for non-compliance that is not perceived to be systemic, significant, or recurrent and can be corrected immediately with no further corrective action is required.

Level 2

Issued when non-compliance with the contract cannot be resolved immediately and are provided at the supplier management level responsible for taking corrective measures where the non-compliance with the agreement cannot be corrected.

Level 3

Issued to the supplier’s management to draw attention to the significant non-compliance of the contract and contract solutions such as reductions in payments or denial of business management systems may be involved.

Level 4

Provided to the top management of the supplier when Level 3 has been unsuccessful and may be combined with contractual remedies to include suspension of progress payments, suspension of product acceptance activities. Can also be issued if the contractual non-compliance is severe enough to justify contractual remedies.

  • dasg’s approach to implementing corrective action is based on root cause analysis to ensure that the “real problem” is accurately identified and appropriate corrective actions are implemented.
  • dasg employees have hands on experience bringing DCMA and industry together to work through all quality issues and develop procedures to keep production within requirements once the CAR is lifted.